Documentation refers to paper or electronic record keeping about a client’s state of health and their care. Paper record keeping involves using a pen to write in the client’s chart, while electronic record keeping involves typing directly into a client’s chart using a computerized device. These forms of record keeping are typically referred to using the interchangeable terms the “client’s chart” or the “client’s health record.”
The nurse should document all phases of the nursing process, including:
Assessments, history, and observations of the client’s health status including both normal and abnormal findings.
Diagnostics, planning, and interventions including care, treatment, services, and health teaching.
Evaluations of the care, treatment, and services provided, noting how the client responded, and any necessary follow-up.
The components of documentation included in the client’s chart will depend on the area of care and institution. For example, a nurse working on a cardiac unit will document different findings than a nurse working on a labour and delivery unit, and a client’s chart will also vary by institution, such as across hospitals, out-patient clinics, primary care settings, and long-term care facilities.
Information and Communication Technologies
Documentation can be facilitated by using information and communication technologies (ICT); these digital technologies allow “the electronic capture, processing, storage, and exchange of information” (Gagnon et al., 2012, p.241). ICT is an umbrella term used to describe the technology-based tools that nurses use in the clinical environment, including the client’s electronic record. As a healthcare provider, you will be expected to use ICT to support interprofessional communication with the client and other providers, as well as to inform client care and clinical decision-making.
The next section explores the reasons for documentation.