6. Hiring Accessibility Staff
This final chapter will expand on the discussion of policy introduced in Chapter 5. One of the key elements in implementing web accessibility policy is hiring staff that possess accessibility knowledge and ensuring they know how accessibility fits into their roles.
Hiring staff explicitly to implement and manage accessibility efforts is perhaps the most important indicator that an organization is committed to developing and maintaining products and services that are inclusive. There are two particular roles that we will examine here: the Web Developer and the Web/IT Accessibility Specialist. These two roles are generally responsible for the bulk of compliance efforts undertaken in an organization.
Despite our focus on these two roles in particular, it is important to remember that accessibility can and should be a part of a company’s regular business practices, with staff at all levels contributing to the maintenance of an organization’s accessibility status.
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